Segmentation fault caused IVR service downtime

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DiverseCo

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Hi all.

We have had an issue with our 3CX phone system a couple of days ago. The phone system IVR service stopped due to a segmentation fault and needed to be re-started manually after a user reported that telephone conferencing is not working. Here is the line from dmesg:
Code:
[Tue Apr 30 14:29:29 2019] 3CXIVR[706]: segfault at 7f6b29962058 ip 00007f6b483097ec sp 00007f6b2995a9f0 error 6 in libVoipClientHelpers.so[7f6b48301000+f000]
Has anybody had this before? Is there anything we can do to prevent this issue in the future?

Thank in advance.

Kind regards,
DIV
 
Care to share some info about your version/environment/setup?
 
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