Server error on login

[egllc]

Hi everybody,
I have an issue while trying to log in on our Management Console, it looks like the API are down and it always show "Server Error". I do not have access to the server because it's the hosted express one, and also I don't have the instance in my customer portal, what should I do to restart the instance or fix the issue?

 

[cobaltit]

3CX has to restart it for you. Paging @JohnS_3CX

 

[egllc]

Great, will wait for JonhS_3CX...do they generally take a while?

 

[JohnS_3CX]

Great, will wait for JonhS_3CX...do they generally take a while?

Hello,

Just send me a PM of your FQDN and we can take a look