Setting up multiple operators by extension

Status
Not open for further replies.

jwoodland

Joined
May 22, 2014
Messages
11
Reaction score
0
Is there any way that I can set up 3CX so that when someone gets into a voicemail and presses * to get an operator, they get sent to a different operator based on which extension they called?

So if someone calls one our our 71xx extensions, gets voicemail and presses * they would go to 7100.
If someone calls one of our 85xx extensions, gets voicemail and presses * they would go to 8500.

Can it be done?

If not, please add to your enhancement lists.
 
Forgot to check the notify me button.
 
The current setting is via Settings- General only. So one Operator.
Many have been asking for this here and on the ideas forum. It makes tons of sense to me.
 
Status
Not open for further replies.

Forum statistics

Threads
112,276
Messages
591,637
Members
165,393
Latest member
Carlos - EC Mates