Showing agent queue status

[saltyfish]

Hello,

I have speed dial keys programmed to allow agent to log out (*63) and log in (*62) to queue. Is there a way to show their queue status on the phone (Yealink T46g) or wallboard? Thanks.


Shawn

 

[AndreasA_3cx]

Hello Shawn and thank you for contacting us.

You can see the status of the agents in the presence window of the 3CX Phone Client.

Kind Regards