Solved Showing Ring Groups on Call

[Logan]

I have received a request from a client that I am not sure if its possible. Does anyone know how to have the name of the ring group show up before the caller ID on an incoming call. The client has several ring groups each with a different DID, and the same pool of users are attached to each of those ring groups. They want to make sure they know which number was called before answering the phone. If anyone has any ideas on how to configure the ring groups to do this please let me know. Thank you.

 

[Saqqara]

3cx management , Under contacts, click on options

 

[Logan]

Thank you very much. We don't typically use the contacts section for any of our clients, so I would never have thought to look there.