SIP log from 3CX

[alemobet2]

How do i check/monitor the logs from my sip server to gateway as server can ping gateway but sip doesnt connect. All was working fine before a power outage.

 

[Evolute IT]

How do i check/monitor the logs from my sip server to gateway as server can ping gateway but sip doesnt connect. All was working fine before a power outage.

Simply run a Wireshark from both sides.

https://www.3cx.com/docs/capture-network-traffic/

 

[cobaltit]

https://www.3cx.com/3cxacademy/videos/advanced/basic-troubleshooting/

Logs in verbose would also help.

 

[alemobet2]

Noticed that no SIP request are sent from server. How do i fix that?

 

[cobaltit]

Depends on what the logs say