Sip Trunk/Inbound/Outbound routes are not working as they should

[igor_stojanoski]

Hey guys
I have problem activating Sip trunk with MyNetFone provider using username and password. Before i had problems receiving incoming calls, now i have problem making outbound calls. Here is the information
Call to T:Line:10000>>9XXXXX@[Dev:sip:[email protected]:5060] from L:1.1[Extn:00002] failed, cause: Cause: 502 Bad Gateway/INVITE from xxx.xxx.xxx.xxx:5060

I have activated using Generic SIP Trunk option. Is there anything i can do to make the calls working without problem.
Please help

 

[saqqara16]

First thing, I would simplify your outbound rule - you probably do not need calls from extension and calls from extension group

You probably need to also add strip digits 1 , as the outgoing number will start with prefix 9

As a test, create a new outbound rule, with calls from extension 00002 and see if this works - if not I would suggest it is a setup for the SIP. Remember rules are processed from the top down

Outbound rules - https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/

 

[igor_stojanoski]

I have tested both ways, Calls from extension and Calls from Calls from group and no luck.
Other question: Whats wrong when i try to activate remote extension on my computer it say invalid password and i have set custom password and used copy paste to add.

 

[igor_stojanoski]

I have done what you told me and here is the result:
02/16/2018 3:31:22 PM - Call to T:Line:10000>>91300731048@[Dev:sip:[email protected]:5060] from L:5.1[Extn:00002] failed, cause: Cause: 502 Bad Gateway/INVITE from xxx.xxx.xxx.81:5060