Skype Connect - Configure incoming rules, multiple Numbers

[web10]

Hi everyone,

I'm configuring 3CX using Skype Connect as our SIP connection. I have incoming/outgoing calls working correctly using a single Online Number on our SIP profile however I cannot get the other 2 numbers that we have to work.

All 3 Online Numbers are added and showing within Skype Manager against the SIP Profile and when I call the numbers I can see in the Skype reports that it is forwarding them down my SIP Trunk however the line is just dropping.

I've tried adding the 2 additional numbers as DID's on the Port however it still just drops the call after a couple of rings. 3cx sees it come in, but doesn't handle it.. Any idea from the logs below? (private data removed)

17:00:53.613 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060;rinstance=f60fdebcfee31e09;transport=udp SIP/2.0
Via: SIP/2.0/UDP 193.120.218.68:5060;branch=z9hG4bK-a6490-4e6a382e-4db734c0-31c0b3ef
Max-Forwards: 30
Contact: <sip:[email protected]:5060;transport=udp>
To: <sip:[email protected]>
From: <sip:[email protected]>;tag=44da78c1-13c4-4e6a382e-4db734c0-3c6208ce
Call-ID: CXC-880-6765d550-44da78c1-13c4-4e6a382e-4db734c0-952f5d0
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE
User-Agent: SipGW 6
Content-Length: 0

Thanks guys

 

[leejor]

Re: Skype Connect - Configure incoming rules, multiple Numbe

Have you read this? http://www.3cx.com/blog/docs/source-identification-issues/

 

[web10]

Re: Skype Connect - Configure incoming rules, multiple Numbe

Legend, that fixed it!

I knew it would be something simple that I hadn't seen.