Snom Pai

[mcdublin]

I had a Snom Pai working fine with an on site 3CX but since I moved the 3CX to the cloud I cannot provision it.
I factory reset it and it shows as new under phones.
I tried both auto and manual provision but neither worked.
Anybody have similar issues?

 

[JohnS_3CX]

Hi,

Are you referring to the Snom PA1?

Please check the known limitations: https://www.3cx.com/sip-phones/snom-pa1/

 

[mcdublin]

Hi,

Are you referring to the Snom PA1?

Please check the known limitations: https://www.3cx.com/sip-phones/snom-pa1/

 

[mcdublin]

Hi John
Yes Snom Pai paging adapter.
Does this mean that it's not supported?

 

[Saqqara]

As per link posted above it is supported in the Lan or SBC configuration.

To get it to work, you need to untick ' SSL/SecureSIP Transport and Ciphers' under settings -> security settings

 

[JohnS_3CX]

It's supported but you have to disable the option above to allow it to provision, because the device is too old and does not support TLSv1.2 so it will fail to provision

 

[mcdublin]

It's supported but you have to disable the option above to allow it to provision, because the device is too old and does not support TLSv1.2 so it will fail to provision

 

[mcdublin]

I disabled the Secure Sip/Tls but it's not provisioning.

 

[JohnS_3CX]

Hi

1. What provisioning method are you using?
2. and what URL type, HTTP or HTTPS?