Softphone: custom status labels not showing in teams overview

[ArneDery]

Hi,

I've searched for relevant topics but could not find one. Hence the new post.
Has anyone else noticed that the custom label for statusses are not updated in the team overview?
When setting up the systems this one of the main items we tend to discuss with our customers, and
has a lot of governance during installation to the users. After installation however we notice they
are missing out on the custom labels, which then makes it quite confusing for the users.






Looks like it always takes the default values instead of the custom label which are entered in the system options.

@3CX team are you aware of this?

 

[ThomB_3CX]

@ArneDery thanks for your feedback. Yes this is reported and will be fixed fully once we implement call forwarding within the app

 

[ArneDery]

@ArneDery thanks for your feedback. Yes this is reported and will be fixed fully once we implement call forwarding within the app

Wow thanks for the quick feedback. Any ETA on this?

 

[ThomB_3CX]

Wow thanks for the quick feedback. Any ETA on this?

We are currently working on chats. No ETA for now but the plan is to start tackling features that redirect you to WC. So should follow anytime after chats.