SOLVED: Avaya sip trunk to "pass thru" without DID's

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fixitrod

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I have an Avaya sip trunk coming to the 3cx. 3cx is version 8. I can get the calls to come in and follow the path that's set when building the sip trunk. In my case it's an unregistered extension 1000 which then sends it to the message unavailable or unregistered.

What I would like to happen is the call to connect to the extension dialed directly from Avaya to 3cx without creating DID's for every extension. I have over 1000 DID's (max available by 3cx). I've seen this work on Cisco and Asteriks but I'm not sure what the difference was. I didn't set those up.

I basically built a default sip trunk, entered the ip address of the Avaya server, clicked next next next...... Opened the trunk went to source id and set it to id with IP address. I also check marked the "allow outgoing sip calls" and put the local ip address as the domain (10.210.2.9) under settings>>advanced. That's all I've done so far.

Here is a 3cx log of a call from ext 1047 (avaya) to ext 5662 (3cx)..
Avaya Trunk is 10.201.6.7
3cx is 10.210.2.9
sip trunk ext is 10000

What other information would be of help. Thank You very much for looking and trying to solve this!

11:56:29.318 Session 6079607 of leg C:2085.1 is confirmed
11:56:29.209 [CM503007]: Call(2085): Device joined: sip:[email protected]:40600;rinstance=00d7e03f2b040f42
11:56:29.209 [CM503007]: Call(2085): Device joined: sip:10.201.6.7:5060
11:56:29.209 [MS210003] C:2085.1:Answer provided. Connection(transcoding mode[unsecure]):10.210.2.9:7336(7337)
11:56:29.209 [MS210001] C:2085.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40722(40723)
11:56:29.209 Remote SDP is set for legC:2085.2
11:56:29.209 [CM503002]: Call(2085): Alerting sip:[email protected]:40600;rinstance=00d7e03f2b040f42
11:56:29.053 [CM503025]: Call(2085): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=00d7e03f2b040f42]
11:56:29.053 [MS210002] C:2085.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7338(7339)
11:56:29.006 [CM503016]: Call(2085): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
11:56:29.006 [CM503016]: Call(2085): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
11:56:29.006 [CM503017]: Call(2085): Target is not registered: Ext:Ext.1000
11:56:29.006 [CM503010]: Making route(s) to <sip:[email protected]:5060>
11:56:29.006 [MS210000] C:2085.1:Offer received. RTP connection: 10.210.2.22:16418(16419)
11:56:29.006 Remote SDP is set for legC:2085.1
11:56:29.006 [CM505003]: Provider:[AVAYA] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Avaya one-X Deskphone 6.0.3.8a AVAYA-SM-6.1.5.0.615006 Avaya CM/R016x.00.1.510.1] PBX contact: [sip:[email protected]:5060]
11:56:29.006 [CM503001]: Call(2085): Incoming call from 1047@(Ln.10000@AVAYA) to <sip:[email protected]:5060>
11:56:28.990 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:1000
11:56:28.990 Looking for inbound target: called=5662; caller=1047
11:56:28.990 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.201.6.7;rport=5060;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC0436016059-AP;ft=10.201.6.7~13c4
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC0436016059
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC1436016057
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC1436016056
Via: SIP/2.0/TLS 10.201.6.7;branch=z9hG4bK8066efdc29a7e11a99b4f494bdc00-AP;ft=4782454
Via: SIP/2.0/TLS 10.201.6.9;branch=z9hG4bK8066efdc29a7e11a99b4f494bdc00
Via: SIP/2.0/TLS 10.210.125.78:5061;branch=z9hG4bK201_4fb2447c-6d588663-609b5600_I2661047
Max-Forwards: 62
Route: <sip:10.210.2.9;lr;phase=terminating>
Record-Route: <sip:[email protected];transport=udp;lr>
Record-Route: <sip:10.201.6.107:15060;lr;sap=709457718*1*016asm-callprocessing.sar1795541258~1337097405084~-1419541997~1>
Record-Route: <sip:[email protected];transport=tls;lr>
Record-Route: <sip:10.201.6.9:5061;transport=tls;lr>
Contact: "Business, Center"<sip:[email protected]:5061;transport=tls>
To: <sip:[email protected]>
From: "Business, Center"<sip:[email protected]>;tag=8066efdc29a7e11a79b4f494bdc00
Call-ID: 8066efdc29a7e11a89b4f494bdc00
CSeq: 1 INVITE
Session-Expires: 1200;refresher=uac
Min-SE: 1200
Alert-Info: <cid:[email protected]>;avaya-cm-alert-type=internal
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, SUBSCRIBE, NOTIFY, REFER, INFO, PRACK, PUBLISH
Supported: 100rel, histinfo, join, replaces, sdp-anat, timer
User-Agent: Avaya one-X Deskphone 6.0.3.8a AVAYA-SM-6.1.5.0.615006 Avaya CM/R016x.00.1.510.1
P-Asserted-Identity: "Business, Center" <sip:[email protected]>
Content-Length: 0
P-Charging-Vector: icid-value="32149d59-4e1d-4c87-8129-4011204a016d"
P-Location: SM;origlocname="PCO-CM";termlocname="3cxServerName"

11:52:35.224 [CM503008]: Call(2084): Call is terminated
11:52:29.740 Session 6075475 of leg C:2084.1 is confirmed
11:52:29.693 [CM503007]: Call(2084): Device joined: sip:[email protected]:40600;rinstance=00d7e03f2b040f42
11:52:29.693 [CM503007]: Call(2084): Device joined: sip:10.201.6.7:5060
11:52:29.693 [MS210003] C:2084.1:Answer provided. Connection(transcoding mode[unsecure]):10.210.2.9:7332(7333)
11:52:29.693 [MS210001] C:2084.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40720(40721)
11:52:29.693 Remote SDP is set for legC:2084.2
11:52:29.693 [CM503002]: Call(2084): Alerting sip:[email protected]:40600;rinstance=00d7e03f2b040f42
11:52:29.537 [CM503025]: Call(2084): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=00d7e03f2b040f42]
11:52:29.537 [MS210002] C:2084.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7334(7335)
11:52:29.474 [CM503016]: Call(2084): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
11:52:29.474 [CM503016]: Call(2084): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
11:52:29.474 [CM503017]: Call(2084): Target is not registered: Ext:Ext.1000
11:52:29.474 [CM503010]: Making route(s) to <sip:[email protected]:5060>
11:52:29.474 [MS210000] C:2084.1:Offer received. RTP connection: 10.210.2.21:16424(16425)
11:52:29.474 Remote SDP is set for legC:2084.1
11:52:29.474 [CM505003]: Provider:[AVAYA] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Avaya one-X Deskphone 6.0.3.8a AVAYA-SM-6.1.5.0.615006 Avaya CM/R016x.00.1.510.1] PBX contact: [sip:[email protected]:5060]
11:52:29.474 [CM503001]: Call(2084): Incoming call from 1047@(Ln.10000@AVAYA) to <sip:[email protected]:5060>
11:52:29.474 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:1000
11:52:29.474 Looking for inbound target: called=5662; caller=1047
11:52:29.474 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.201.6.7;rport=5060;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC0435999844-AP;ft=10.201.6.7~13c4
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC0435999844
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC1435999842
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC1435999841
Via: SIP/2.0/TLS 10.201.6.7;branch=z9hG4bK804ee24d29a7e115c844f494bdc00-AP;ft=4782454
Via: SIP/2.0/TLS 10.201.6.9;branch=z9hG4bK804ee24d29a7e115c844f494bdc00
Via: SIP/2.0/TLS 10.210.125.78:5061;branch=z9hG4bK1fa_4fb2438c22a30085-609b70be_I2661047
Max-Forwards: 62
Route: <sip:10.210.2.9;lr;phase=terminating>
Record-Route: <sip:[email protected];transport=udp;lr>
Record-Route: <sip:10.201.6.107:15060;lr;sap=709457718*1*016asm-callprocessing.sar1795541258~1337097165562~-1419554176~1>
Record-Route: <sip:[email protected];transport=tls;lr>
Record-Route: <sip:10.201.6.9:5061;transport=tls;lr>
Contact: "Business, Center"<sip:[email protected]:5061;transport=tls>
To: <sip:[email protected]>
From: "Business, Center"<sip:[email protected]>;tag=804ee24d29a7e115a844f494bdc00
Call-ID: 804ee24d29a7e115b844f494bdc00
CSeq: 1 INVITE
Session-Expires: 1200;refresher=uac
Min-SE: 1200
Alert-Info: <cid:[email protected]>;avaya-cm-alert-type=internal
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, SUBSCRIBE, NOTIFY, REFER, INFO, PRACK, PUBLISH
Supported: 100rel, histinfo, join, replaces, sdp-anat, timer
User-Agent: Avaya one-X Deskphone 6.0.3.8a AVAYA-SM-6.1.5.0.615006 Avaya CM/R016x.00.1.510.1
P-Asserted-Identity: "Business, Center" <sip:[email protected]>
Content-Length: 0
P-Charging-Vector: icid-value="94494780-e92b-4ae2-9862-ad723ca8bc62"
P-Location: SM;origlocname="PCO-CM";termlocname="3cxServerName"

11:52:29.740 Session 6075475 of leg C:2084.1 is confirmed
11:52:29.693 [CM503007]: Call(2084): Device joined: sip:10.201.6.7:5060
11:52:29.693 [MS210001] C:2084.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40720(40721)
11:52:29.693 [CM503002]: Call(2084): Alerting sip:[email protected]:40600;rinstance=00d7e03f2b040f42
11:52:29.537 [MS210002] C:2084.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7334(7335)
11:52:29.474 [CM503016]: Call(2084): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
11:52:29.474 [CM503010]: Making route(s) to <sip:[email protected]:5060>
11:52:29.474 Remote SDP is set for legC:2084.1
11:52:29.474 [CM503001]: Call(2084): Incoming call from 1047@(Ln.10000@AVAYA) to <sip:[email protected]:5060>
11:52:29.474 Looking for inbound target: called=5662; caller=1047
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC0435999844
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC1435999841
Via: SIP/2.0/TLS 10.201.6.9;branch=z9hG4bK804ee24d29a7e115c844f494bdc00
Max-Forwards: 62
Record-Route: <sip:[email protected];transport=udp;lr>
Record-Route: <sip:[email protected];transport=tls;lr>
Contact: "Business, Center"<sip:[email protected]:5061;transport=tls>
From: "Business, Center"<sip:[email protected]>;tag=804ee24d29a7e115a844f494bdc00
CSeq: 1 INVITE
Min-SE: 1200
Allow: INVITE, ACK, OPTIONS, BYE, CANCEL, SUBSCRIBE, NOTIFY, REFER, INFO, PRACK, PUBLISH
User-Agent: Avaya one-X Deskphone 6.0.3.8a AVAYA-SM-6.1.5.0.615006 Avaya CM/R016x.00.1.510.1
Content-Length: 0
P-Location: SM;origlocname="PCO-CM";termlocname="3cxServerName"
11:52:21.334 [CM503008]: Call(2083): Call is terminated
11:52:13.006 [CM503007]: Call(2083): Device joined: sip:[email protected]:40600;rinstance=00d7e03f2b040f42
11:52:13.006 [MS210003] C:2083.1:Answer provided. Connection(transcoding mode[unsecure]):10.210.2.9:7328(7329)
11:52:13.006 Remote SDP is set for legC:2083.2
11:52:12.849 [CM503025]: Call(2083): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=00d7e03f2b040f42]
11:52:12.803 [CM503016]: Call(2083): Attempt to reach <sip:[email protected]:5060> failed. Reason: Not Registered
11:52:12.803 [CM503017]: Call(2083): Target is not registered: Ext:Ext.1000
11:52:12.803 [MS210000] C:2083.1:Offer received. RTP connection: 10.210.2.22:16476(16477)
11:52:12.803 [CM505003]: Provider:[AVAYA] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Avaya one-X Deskphone 6.0.3.8a AVAYA-SM-6.1.5.0.615006 Avaya CM/R016x.00.1.510.1] PBX contact: [sip:[email protected]:5060]
11:52:12.787 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:1000
11:52:12.787 [CM500002]: Info on incoming INVITE:
Via: SIP/2.0/UDP 10.201.6.7;rport=5060;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC0435998296-AP;ft=10.201.6.7~13c4
Via: SIP/2.0/UDP 10.201.6.107:15070;branch=z9hG4bK0AC9066BFFFFFFFFFD601EBC1435998294
Via: SIP/2.0/TLS 10.201.6.7;branch=z9hG4bK0e6584429a7e1138824f494bdc00-AP;ft=4782454
Via: SIP/2.0/TLS 10.210.125.78:5061;branch=z9hG4bK1f3_4fb2437c-31a6b253-609b68fc_I2661047
Route: <sip:10.210.2.9;lr;phase=terminating>
Record-Route: <sip:10.201.6.107:15060;lr;sap=709457718*1*016asm-callprocessing.sar1795541258~1337097148881~-1419555305~1>
Record-Route: <sip:10.201.6.9:5061;transport=tls;lr>
To: <sip:[email protected]>
Call-ID: 0e6584429a7e1137824f494bdc00
Session-Expires: 1200;refresher=uac
Alert-Info: <cid:[email protected]>;avaya-cm-alert-type=internal
Supported: 100rel, histinfo, join, replaces, sdp-anat, timer
P-Asserted-Identity: "Business, Center" <sip:[email protected]>
 
Re: Trying to get Avaya sip trunk to "pass thru" without DID

Same problem here, Cisco Call Manager and 3cx... I created extension numbers as DID on 3cx...
 
Re: Trying to get Avaya sip trunk to "pass thru" without DID

If I didn't have over 1000 extensions the dids would work. But I'm stranded at this point.
 
Re: Trying to get Avaya sip trunk to "pass thru" without DID

I tried setting it up as a pstn as well and no luck.
 
Re: Trying to get Avaya sip trunk to "pass thru" without DID

Can you try with bridge?
 
Re: Trying to get Avaya sip trunk to "pass thru" without DID

Solution: the vendor was sending the wrong IP address to us. The address they sent to us was our own. In the log you can see the to and from extension look like they are from the same IP. Once that was corrected a default generic sip trunk worked amazingly well with no adjustments, no inbounds adjustments...nothing, it just works.
 
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