SPA-3120

[George Georgiou]

I am using SPA-3120 evrything is working fine exept for the PSTN outgoing call

17:41:25.593 CallConf::Rejected [CM103005] Call(133) is rejected: Destination is not answering
17:41:25.593 StratInOut:nCancel [CM104008] Call(133): Call from Ext.100 to 99689431 terminated; cause: 408 Request Timeout; internal

 

[5qg4]

Have your done the Outbound Call Rules?
Are you using EXT 100 to call PSTN number 99689431 or 9689431?

 

[George Georgiou]

All outbound rules done 100-105

Calls to Numbers starting with (0)

I am calling 099689431

 

[5qg4]

Hi George,

Please enable the log level to "Verbose (only used for debugging purposes)". And restart all 3cx services or restart 3cx box. Capture the log for us again.

Regards,

 

[George Georgiou]

19:08:54.781 CallConf::Rejected [CM103005] Call(2) is rejected: Destination is not answering
19:08:54.781 StratInOut:nCancel [CM104008] Call(2): Call from Ext.100 to 99689431 terminated; cause: 408 Request Timeout; internal
19:08:22.468 CallConf:nIncoming [CM103002] Call(2): Incoming call from 100 (Ext.100) to sip:[email protected]:5060
19:04:23.828 CallConf::Rejected [CM103005] Call(1) is rejected: Destination is not answering
19:04:23.828 StratInOut:nCancel [CM104008] Call(1): Call from Ext.100 to 99689431 terminated; cause: 408 Request Timeout; internal
19:03:51.093 CallConf:nIncoming [CM103002] Call(1): Incoming call from 100 (Ext.100) to sip:[email protected]:5060
19:03:21.671 ServRegs:nAdd [CM113002] Registered: Ext.100
19:03:05.484 ListenConnect [CM114000] SL: connected unistar-server:0/PHPExtension_0 at [unistar-server:0]/PHPExtension_0
19:02:36.937 StunClient:rocess [CM115002] STUN resolved external IP=82.102.76.62:5060 by server 194.221.62.209
19:02:36.796 StunClient:rocess [CM115001] Send initial STUN request to 194.221.62.209
19:02:36.687 CallMgr::Stack::thread [CM106001] ** Enter Stack Loop **
19:02:36.671 ServRegs::checkExpiration [CM113000] Registration for sip:[email protected]:5060 has expired
19:02:36.640 CallMgr:umThread::thread [CM100004] ** Enter DUM Thread **
19:02:36.531 IVRConnected [CM111000] IVR Server is connected
19:02:36.531 ListenConnect [CM114000] SL: connected unistar-server:5483/IVRServer at [unistar-server:5483]/IVRServer
19:02:34.203 DBA [CM109000] ** Database connection Ok **
19:02:34.156 ListenConnect [CM114000] SL: connected unistar-server:0/VoiceBoxManagerService at [unistar-server:0]/VoiceBoxManagerService
19:02:33.031 MediaServerConnected [CM112000] Media Server is connected
19:02:33.031 ListenConnect [CM114000] SL: connected unistar-server:0/MediaServer at [unistar-server:0]/MediaServer
19:02:32.937 CallMgr::Stack::Initialize [CM106000] ** Adding transports **
19:02:32.921 CallMgr::Initialize [CM100003] ** Initializing SIP stack **
19:02:32.921 CallMgr::Initialize [CM100002] Default Local IP address: 192.168.10.200:5060
19:02:32.281 CallMgr::Initialize [CM100001] Version: 3.0.2328.0
19:02:32.281 CallMgr::Initialize [CM100000] Start 3CX PhoneSystem Call Manager
19:02:32.250 LoadLicenceInfo [CM100008] Licence loading error

 

[5qg4]

George,

I would like to have the "Outbound Rule" setting:
Calls to Numbers starting with:?
Calls from extension(s): ?
Make outbound calls on?
Transform mask:?

Gateway type (VoIP provider or PSTN Line)?
If not VoIP provider, gateway brand and model?

Regards,

 

[Anonymous]

In the Line 1 Tab
-In your dial plan enter something like <#9:><gw0>, #9 being what u dial to get through to the PSTN. u can use another combination if u like.

In the PSTN Tab
- Leave dial plan 1 empty
- make sure VoIP-To-PSTN Gateway Enable is set to yes
- Line 1 VoIP Caller DP: 1
- VoIP Caller Auth MethodIN


That should give you a start.

 

[George Georgiou]

Dear 5qg4


would like to have the "Outbound Rule" setting:

Calls to Numbers starting with: 0
Calls from extension(s): 100-105
Make outbound calls on (0) 99689431
Transform mask: r

Gateway type Linksys SPA-3120

Thanks for your help

 

[George Georgiou]

Dear itfarmer

I have done exactly what you said and still the same problem

Please explain what do you mean by <#9:><gw0>
I have (S0<:10000>)

Thanking you in advance
George