Newbie question...
I have setup a 3CX server and configured the firewall with all necessary static NAT mappings.
The server is reachable as "external.mydomain.com" with default ports.
I have tested several softphone apps (3CX, Xlite) and these work just fine.
Now I am trying to connect a Linksys SPA942 over the Internet to an extension.
The Linksys is behind a NAT router, but I have enabled NAT mapping features.
The phone DOES register on the server, but when I try to dial to this extension, I get the error "401 Unauthorized":
(PS: Another Linksys phone hooked up to the LAN of the 3CX server and registered on the same extension DOES ring.)
Extract from the log:
-------------------------
20:06:17.331 StunClient:
nInitTests [CM506001]: STUN request to resolve SIP external IP
ort mapping is sent to STUN server 75.101.138.128:3478 over Transport <my-internal-server-ip>:5060
19:56:49.070 Call::Terminate [CM503008]: Call(9): Call is terminated
19:56:45.632 CallLeg:nFailure [CM503003]: Call(9): Call to sip:[email protected] has failed; Cause: 401 Unauthorized; from IP:213.219.136.27:40676
19:56:44.898 CallCtrl:nSelectRouteReq [CM503004]: Call(9): Calling: Shared:503@[Dev:sip:503@<my-internal-linksys-phone-ip>:5060, Dev:sip:[email protected]:40676]
19:56:44.898 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to [sip:503@<my-internal-server-ip>]
19:56:44.898 Extension:rintEndpointInfo [CM505001]: Ext.501: Device info: Device Identified: [Man: GrandStream;Mod: GXP-2000;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.1.6.16] Transport: [sip:<my-internal-server-ip>:5060]
19:56:44.867 CallCtrl:nIncomingCall [CM503001]: Call(9): Incoming call from Ext.501 to [sip:503@<my-internal-server-ip>]
I don't understand why this works with softphones and not a hardphone... What am I missing?
I have setup a 3CX server and configured the firewall with all necessary static NAT mappings.
The server is reachable as "external.mydomain.com" with default ports.
I have tested several softphone apps (3CX, Xlite) and these work just fine.
Now I am trying to connect a Linksys SPA942 over the Internet to an extension.
The Linksys is behind a NAT router, but I have enabled NAT mapping features.
The phone DOES register on the server, but when I try to dial to this extension, I get the error "401 Unauthorized":
(PS: Another Linksys phone hooked up to the LAN of the 3CX server and registered on the same extension DOES ring.)
Extract from the log:
-------------------------
20:06:17.331 StunClient:
nInitTests [CM506001]: STUN request to resolve SIP external IPort mapping is sent to STUN server 75.101.138.128:3478 over Transport <my-internal-server-ip>:5060 19:56:49.070 Call::Terminate [CM503008]: Call(9): Call is terminated
19:56:45.632 CallLeg:
nFailure [CM503003]: Call(9): Call to sip:[email protected] has failed; Cause: 401 Unauthorized; from IP:213.219.136.27:40676 19:56:44.898 CallCtrl:
nSelectRouteReq [CM503004]: Call(9): Calling: Shared:503@[Dev:sip:503@<my-internal-linksys-phone-ip>:5060, Dev:sip:[email protected]:40676] 19:56:44.898 CallCtrl:
nSelectRouteReq [CM503010]: Making route(s) to [sip:503@<my-internal-server-ip>] 19:56:44.898 Extension:
rintEndpointInfo [CM505001]: Ext.501: Device info: Device Identified: [Man: GrandStream;Mod: GXP-2000;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.1.6.16] Transport: [sip:<my-internal-server-ip>:5060] 19:56:44.867 CallCtrl:
nIncomingCall [CM503001]: Call(9): Incoming call from Ext.501 to [sip:503@<my-internal-server-ip>] I don't understand why this works with softphones and not a hardphone... What am I missing?
