Hello,
I have created 15 user accounts (with 365 integration) for hotdesk login. All of them work properly except for one account.
I have deleted and recreated the account; I have deleted and recreated with another extension number. This particular user account always is rejected login.
*77*xxx* -> the phone says "Access Denied" and hangs up. The system never prompts to enter vm passcode.
Checking the activity log files, the only difference I see is that the phone itself gets updated, whereas the denied user the phone updates don't occur. He cannot log into any of the phones and the remaining users can log into any of the phones.
Any Thoughts?
I have created 15 user accounts (with 365 integration) for hotdesk login. All of them work properly except for one account.
I have deleted and recreated the account; I have deleted and recreated with another extension number. This particular user account always is rejected login.
*77*xxx* -> the phone says "Access Denied" and hangs up. The system never prompts to enter vm passcode.
Checking the activity log files, the only difference I see is that the phone itself gets updated, whereas the denied user the phone updates don't occur. He cannot log into any of the phones and the remaining users can log into any of the phones.
Any Thoughts?
