I have a weird one.
We're trying to setup data connector to export CDR and recording/transcription data to MySQL.
The integration works and the tables are being populated. However. CDR, call quality and system metrics are exported fine, I can see today's entries for all the tables.
But the recordings data is delayed by exactly 1 month - I am only seeing records for 7th of July and earlier (as of time of posting). Yesterday it was up to 6th, which means that the recordings do come through.
I can see the fresh transcriptions (up to today) in the 3cx portal itself, so it's not caused by the transcription delays. I'm now at my wits end - how do I fix it?
3cx version: 20.0.9.995 Ent+ 16SC.
We're trying to setup data connector to export CDR and recording/transcription data to MySQL.
The integration works and the tables are being populated. However. CDR, call quality and system metrics are exported fine, I can see today's entries for all the tables.
But the recordings data is delayed by exactly 1 month - I am only seeing records for 7th of July and earlier (as of time of posting). Yesterday it was up to 6th, which means that the recordings do come through.
I can see the fresh transcriptions (up to today) in the 3cx portal itself, so it's not caused by the transcription delays. I'm now at my wits end - how do I fix it?
3cx version: 20.0.9.995 Ent+ 16SC.
