Solved SSL Certificate on Cloud Install

[Darren Birnie]

Hello,

I have 3CX hosted on Google's cloud platform. Everything was working then i tried to login to the 3cx console and got the error below. I assume this is a certificate problem, but unsure how i resolve the issue. Any help would be appreciated.

*******.3cx.us normally uses encryption to protect your information. When Google Chrome tried to connect to ********.3cx.us this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be ******.3cx.us, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit ********.3cx.us right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

 

[Saqqara]

What happens if you try connecting using another browser.

 

[Darren Birnie]

This is what i get on Edge:

The website’s security certificate is not yet valid or has expired.
Error Code: DLG_FLAGS_SEC_CERT_DATE_INVALID

 

[Saqqara]

As this appears to be an SSL issue, I doubt anyone can really help you on this forum

Best in contacting your local 3CX office - https://www.3cx.com/company/contact/

 

[YiannisH_3CX]

Hello @Darren Birnie

If you haven't sorted out your issue yet please send me a p.m. so we can look into it for you.

 

[Darren Birnie]

Anyone who finds this post, my version on 3CX was outdated. This was a result of the repo being moved for the pbx express install. https://www.3cx.com/blog/docs/pbx-express-repo-change/

Get root (sudo -s google cloud)

1. Follow post to update repo
2. apt-get update
3. apt-get upgrade
4. apt-get upgrade 3cxpbx
5. Login and update all 3cx (I had to use edge to get past ssl error)
6. Wait 24hrs cert will fix itself.

Darren

 

[YiannisH_3CX]

Glad to see the issue has been resolved and thank you for sharing your solution.