SSL Certificate renewal has been failed

[RyanF]

Hi

We are getting an error every day on one of our 3cx's that's hosted.

"SSL Certificate renewal has been failed. Error: Certificate generation failed because the license key is not valid or it's maintenance has expired. For an SSL certificate to be renewed, you must have a valid key which is not expired, or valid maintenance."

The install does have a valid license/maintenance that expires

30/12/2018 22:00:00

 

[YiannisH_3CX]

Hello @RyanF

Please check your inbox as i have sent you a pm.m with what we will need to look into your issue

 

[Prawnapple]

Hi there, was this resolved? If so, what was the resolution? I have the same issue at a client's pbx.

 

[YiannisH_3CX]

@Prawnapple

I haven't had a reply yet to as to if the proposed steps worked or not so i cannot really say. Send me a p.m. as i will need some data on the installation to see what might be the issue.