Solved SSL Problem

[TonyGR]

Hi, I just installed a demo using Amazon Lightsail.

I had previously installed locally using the same key: this seemed to work but only on http.

I think there is some SSL conflict caused by my having old SSL certificates on my local machine that 3cx has somehow picked up. The symptom is that I can't access the service except through IP address.

When I first connected by Chrome I got certificate error saying that the certificate was invalid and it referred to one of my local certificates. Seems bizarre to me but there you go.

I therefore removed the local certificates

Now connecting to https://ourdomain.3cx.co.uk just gives
This site can’t be reached
ourdomain.3cx.co.uk refused to connect.

I'd really rather start again from scratch but have no idea how to do that.

 

[complex1]

Try: https://ourdomain.3cx.co.uk:5001

 

[TonyGR]

Thanks for your quick reply. No change I am afraid.
Anyway to dm you our domain name?

 

[YiannisH_3CX]

Hi @TonyGR

Send it to me if you'd like so i can take a look.

 

[TonyGR]

OK solved this with YiannisH's help. The local install had updated that domain to point to 127.0.0.1 so was intercepting requests. Solution is to amend your hosts file [driveletter]:Windows\System32\drivers\etc hosts, look for the domain entry with 3cx in it and remove.