StartUP Default Music on Hold

[Rsztd]

Hello, do you know where can I download the StartUP Default Music that is played when call is on Hold ? Also if it possible to change it ?

 

[NikolasA_3CX]

Hi @Rsztd

You will need a StartUP Pro to change the Music on Hold but is only for the queues.
You navigate to Call Handling>>Select a Queue>>Options and you can upload or record your own Music on Hold.
Please also find the StartUP guide below https://www.3cx.com/docs/startup/

 

[Aerocom Technology]

Hi Nikolas, Team

So even if you have StartUP Pro you cannot change the Music on Hold for a call that is just put on hold?

Thanks
Darren

 

[NikolasA_3CX]

Hi @Aerocom Technology

That is correct, the music on hold can only change for queues.

 

[Aerocom Technology]

Ah. Bummer.

Thanks