Support for e911 dynamic location routing

[chance-wmt]

RAY BAUM’s Act requires that 911 calls from multi-line telephone systems (MLTS) include a “dispatchable location.” According to the FCC, that is “a location delivered to the PSAP with a 911 call that consists of the validated street address of the calling party, plus additional information such as suite, apartment, or similar information necessary to adequately identify the location of the calling party.” While provisioning dispatchable location for fixed VoIP phones is straightforward, users with softphones require new solutions like DLR to meet the requirements of RAY BAUM’s Act for nomadic VoIP (deadline of January 6, 2022).

When will 3CX support this feature?

 

[cobaltit]

Topic has come up many times before. 3CX will support that feature before the due date.

 

[chance-wmt]

Topic has come up many times before. 3CX will support that feature before the due date.

Thanks, I looked. Apparently not hard enough. I'll keep an eye out.

 

[cobaltit]

Yeah, that's the only thing 3CX committed to, and understandably so. But it was confirmed in several threads that they would be compliant when the time comes, just as they were with Kari's Law.

 

[chance-wmt]

Will be nice if 3CX uses PIDF-LO, where it will attach location description to the SIP header as HTTP or XML to the PSAP

 

[chance-wmt]

Need to become a partner again to request PIDF-LO as a feature. It will save both 3CX and the configurator to reduce headaches and implementation times. They might have to anyways for soft phones.

 

[YiannisH_3CX]

Hi @chance-wmt and thank you for the suggestions. We are looking into all options for our mobile devices and PIDF-LO is one of them.

 

[chance-wmt]

Spoke to telnyx.com and bandwidth.com, Telnyx is working on PIDF-LO while Bandwidth already supports this. This is thrilling!