Solved Support for SignalWire SMS

[Netwolf]

Hello,

I am using 3cx professional as my PBX platform and use Twilio, Telnyx and SignalWire as my SIP/SMS endpoints. Within this setup, I was able to setup SMS both via Twilio and Telnyx and both incoming and outgoing SMS work well.

SignalWire use similar API to Twilio, most things are 99.99% compatible.

• I have set the LaML URL to the 3cx and incoming text messages are working well.
• I am using my Project ID and API token as Account SID and Auth Token in 3cx.

However, each time I try to send an outgoing text I get this message: (There is also a spelling mistake - chek vs, check in the error)

Outgoing text fails with this message on 3cx - Failed to send message(s) to the provider 'twilio.sms' from 'xxx' to 'xxx'. Exception: Authentication error. Please chek your account Account SID and Auth Token. 3CX Phone System Management Console ID: 30030 07/27/2021 10:20:37 PM

On the SignalWire side, I do not see any use of the API key - This suggest this error is created before its sent to SignalWire. I am hoping you might be able to add SignalWire as a supported SMS providers and/or kindly help debug or guide me on what to look for details?

 

[NickD_3CX]

Even though the implementation might be very similar, you cannot simply add a new SMS provider by making changes only on the 3CX Server side.

Changes also have to be made on our messaging server side.

While I'm not ruling out adding SignalWire as a SMS Provider, it is not in our immediate plans, but as you already pointed out, we already have alternatives that offer numbers in various countries around the world.

Any new SMS Providers will be announced via our Blog, so keep an eye out!