Support for syncing Microsoft Exchange Global Address List (GAL)

[VosSystems]

Currently the only contacts being synchronized are the Personal and Shared Folder ones, but we've got many contacts in our GAL and those seem not to be synchronized.
Can this please be added? Or do I need to configure something extra to get this to work?

Also, I wanted to post this in the IDEAS forum but sadly the privilege rules placed there do not allow below GOLD Tier to post there... which I think is really stupid as sometimes NEW customers/users of the platform have good ideas too... https://www.3cx.com/community/forums/3cx-ideas/ | https://www.3cx.com/blog/news/exclusive-voip-forum/

 

[Charles_3CX]

You can export your Global Address List (GAL) and import it into the shared mailbox contacts to sync with the 3CX company phonebook.

There are no direct options to sync the GAL automatically with 3CX.

 

[Guillaume Bourgeois]

Also, I wanted to post this in the IDEAS forum but sadly the privilege rules placed there do not allow below GOLD Tier to post there... which I think is really stupid as sometimes NEW customers/users of the platform have good ideas too...

I'm a Bronze partner too, and I don't find that stupid.
It's one of the benefits of moving up in rank.
The more you sell, the more benefits you receive.

Yes, you and your clients have lots of ideas!
I also have plenty of ideas, and so do many others. It's all about prioritization and popularity. Not everything can be implemented.
As you can see, there are many ideas in this category, and many of them are great.
So, it's perfectly normal that 3CX prioritizes the most active partners.

A large number of different software developers charge to add features that will be accessible to everyone.
They call it "Expedite Requests" or "VIP Requests."
3CX doesn’t charge to add its features. It’s not because they lack ideas.


FYI
Read thread 'Exchange Global Address List'
https://www.3cx.com/community/threads/exchange-global-address-list.37717/post-155217

 

[VoIPTools]

If your Exchange is part of a on-prem Active Directory then we can sync your users with our 3CX Active Directory Sync tool. We provide two-way synchronization, as well as template users, and group membership, etc. A newly updated UI is being released this week.