#microsoft365

  1. Allen_Miller

    M365 Contact Screen Pop on incoming call

    I'm thinking that Contact Screen pop up on incoming caller id match is no longer part of 3CX. I remember an Outlook add-in that did this a while back. Is this correct that this function is no longer available in v20? I'm not seeing it in any of the docs. Thanks. Allen
  2. Chris Walters

    Solved Microsoft SSO not working

    This stopped working on V18 to V20 upgrade. After v20 upgrade, I went into Entra and removed all App Registrations and Enterprise Applications related to 3CX. I then went to the server and reconfigured the application from the 3CX side. I now see this notification: When browsing to the...
  3. Support for syncing Microsoft Exchange Global Address List (GAL)

    Currently the only contacts being synchronized are the Personal and Shared Folder ones, but we've got many contacts in our GAL and those seem not to be synchronized. Can this please be added? Or do I need to configure something extra to get this to work? Also, I wanted to post this in the IDEAS...
  4. Question re Microsoft Dynamics 365 Integration with 3CX

    Hi all, A customer has asked me if he has Microsoft Dynamics 365 Integration with 3CX, and he makes or receives a call on his mobile phone (not necessarily through the 3CX app), will that show in the call journals in Dynamics/3CX?
  5. V20 - M365 Single Sign On

    Hi, after upgrading to version 20 I don't have the option to sign in with SSO: I reconfigured the integration: And the user has Enable SSO checked: What am I missing? Thanks.
  6. 365 Integration: Missing users in contacts & calendar sync

    Hey, hoping someone can help. I've turned on 365 Integration a couple of days ago. Under the user sync tab, I'm able to select 'only these users' and all my 365 users are available. This is also true of the Sign In tab. However, in both the contact and calendar sync tabs, only around half of my...
  7. Office 365 contact sync, which fields?

    Hi, I recently started syncing the Office 365 contatcs to my 3cx contact phonebook. In the 365 contacts I have a lot of information filled, think about address, webadress etc. However, in 3cx I only see the name, e-mail and phone number. Is there documentation available about which...
  8. Outlook calendar integration not working for some users

    I have recently activated calendar to status sync for specific users and have found that for the majority of users this works as expected. However for myself the integration does not work, my status remains as available no matter what appointments I book in my outlook calendar. The only thing...
  9. Initial Integration Error

    We are trying to integrate M365 with our on-prem hosted 3CX. We run through the connector as in the document here (https://www.3cx.com/docs/manual/microsoft-365/), but its at #5 in Step 1 we get the following error. We have tried this several times and after going in Azure we see this...