contacts

  1. DECT phone – Displays only internal contacts to facilitate transfers

    Hello, We use DECT cordless phones and are experiencing difficulty quickly accessing internal contacts when transferring a call.For example, with the Yealink AX83H model. On the phone, in the 3CX Phonebook (PBook), we have the following options: Remote Directory > Company: This directory does...
    • N-AGPRO
    • Thread
    • contacts cordless dect directory internal-extensions pbook phonebook transfer yealink
    • Replies: 1
    • Forum: Yealink
  2. pmterp

    Show Contacts in Manager Panel

    Hello, Is there a way to show contacts in the Manager Panel set to the Receptionist view? A potential client is currently using Cisco's receptionist software and they have the ability to see the contacts and drag/drop transfer to them within the same screen. At the moment, the best I have to...
    • pmterp
    • Thread
    • contacts manager panel receptionist view
    • Replies: 0
    • Forum: Windows
  3. ASheng

    Enable Fuzzy Search Across All Main Contact Lists (Web, Desktop & Mobile)

    Hello 3CX Team and Community, I would like to propose a significant user experience enhancement for the contact search feature, which would benefit the entire 3CX user base. Currently, the main contact search in the Web Client, Desktop App, and Mobile App primarily operates on a prefix-based...
    • ASheng
    • Thread
    • contacts fuzzy search search usability web client
    • Replies: 0
    • Forum: Web Client
  4. phoneguy84

    Contacts Visibility Difference Between Mobile and Web Client

    We have noticed an issue with a contacts visibility difference between the mobile client and the web/desktop client. In the mobile client, a user can see all extensions across the system including other departments. This is problematic when we are hosting distinct and separate groups within the...
    • phoneguy84
    • Thread
    • android contacts departments ios mobile app web app
    • Replies: 4
    • Forum: iOS

  5. 3CX Contacts - CRM Integration

    Hi All, Customer wants to integrate their CRM into 3CX. One requisite they are after is that for certain extensions on the system, they want to be able to limit what contacts they are able to see in the contacts tab. For example, the accounts on ext 1001 should be able to search the CRM...

  6. Support for syncing Microsoft Exchange Global Address List (GAL)

    Currently the only contacts being synchronized are the Personal and Shared Folder ones, but we've got many contacts in our GAL and those seem not to be synchronized. Can this please be added? Or do I need to configure something extra to get this to work? Also, I wanted to post this in the IDEAS...
    • VosSystems
    • Thread
    • #microsoft365 #office365 #integr contacts
    • Replies: 3
    • Forum: Office 365

  7. webclient does not dial deskphone

    I have my 3cx pbx hosted with vultr, i have my sbc onsite (vm) and I have my yealink desk phone. I logon to web client using my extension. From contacts, if I click on the call and 'call using' is set to my desk phone, it doesn't make the call. the web client dialer shows on the screen, and then...

  8. Solved Recent iOS 16.7.4 update removed Contacts in 3CX app

    Hi support, A client of ours mentioned that before the iOS 16.7.4 update, when a call was incoming to their 3CX system, the Contact's name would display on the client's 3CX app. Since the update, the Contact's name doesn't display anymore and just shows the incoming call's number. Details...
    • Twiddy
    • Thread
    • app contacts ios ios16 ios16.7.4 update
    • Replies: 2
    • Forum: iOS

  9. Turn off auto-email when importing contacts

    I have a new install of 3CX PBX v20 that I have been using to familiarise myself with before upgrade from v18. So today I decided to export all my contacts in bulk from v18 and then import them into v20 test, so I can play around with Departments and office hours changes. To my surprise, the...
  10. ArneDery

    Contact results limited to maximum 10 items

    Hi, We are running into the issue wit the webclient / android app / iOS app that when we search for a specific name. In this case: firstname Filip, we get limited results (10). Not all entries are shown. Version: 18.0 Update 8 (build 939) Looking to the contact from the management console...
    • ArneDery
    • Thread
    • contacts limited mobile results search webapp webclient
    • Replies: 21
    • Forum: Web Client

  11. Management console user rights / group rights to hide CRM contacts entirely (including search)

    I think it'd be a good idea to have this option as one of my clients got the latest v18 update 8 final update and has told me that even though his CRM contacts are off he wants to be able to disable them from showing up in search results in the contacts tab on the webclient / mobile app which...
    • techdept@themaynardgroup.
    • Thread
    • contacts contacts search crm crm contacts crm integration group rights integration search user rights
    • Replies: 0
    • Forum: Server

  12. Shared Contacts

    Is it possible to have a global contact list that's shared between all users? My gut tells me that this feature isn't available on the Startup plan but I just want to make sure. Thanks.
    • Riley_QCS
    • Thread
    • contacts
    • Replies: 2
    • Forum: SMB
  13. TownTech

    3CX Contacts number format (with or without - for caller ID)

    I have imported our contact list from our previous phone system. The phone numbers are imported into 3CX as 123-456-7890 (with the hyphens) Do the hyphens need to be removed (1234567890) in order for the incoming caller ID to work?

  14. Enterprise license limitations

    Hi 3cxers, we are setting up an HA 3cx system where we have 2 sites and at each site we will have 2 servers that allows failover from each site as per below. PBX Site A PBXSite B Site A main server Site B primary server Site B secondary server Site A secondary server As the diagram...

  15. Import CRM - on deskphone with second call

    Hi together, I implemented a CRM connection to query the user data from our crm. It already works so far, that when a call arrives, it shows the name of the person in the webclient and copies that dataset to contacts... But it is not shown on my deskphone (yealink t48s). With the second call...
    • micha1111
    • Thread
    • contacts contacts sync crm
    • Replies: 4
    • Forum: Other

  16. How to export contact data

    Can't find where you export contact data from? To xlsx/csv. Please can someone link a walkthrough to how to export Saved Contacts, or let me know how? Thanks in advance!
  17. pmterp

    Google Workspace contact sync

    We're trying to determine if it is possible to have Google Workspace contacts sync to 3CX like the MS365 integration as opposed to a standard CRM integration. We need the contacts to sync without having to make/receive a call with that contact first. Basically a user could type the name of any...
    • pmterp
    • Thread
    • contact sync contacts google crm google integration google workspace
    • Replies: 15
    • Forum: Other

  18. Shared Contacts

    We have a new customer that wants contacts entered on any of their desk phones to show up in the contacts of the rest of the phones. Not sure if this is possible or if there is some kind of work around to achieve something similar. PBX Version is 18.0 update 4 (Build 965) hosted on Debian...

  19. Solved Contacts not visible for all User

    We use the StartUP Solution and everything works fine by now but when I create a new contact it's not visible for other user. I read that to make sure that all user have acess you need to create contacts via Management Console. But as we use the StartUP solution we don't have access to the...
    • vonarxma
    • Thread
    • contacts startup
    • Replies: 6
    • Forum: SMB

  20. Local Exchange and Outlook sync with V18 Desktop App

    Hello, we have a local exchange server and the contacts and calendar is available and managed in the local outlook app. Is there a way to synchronize the status and the personal outlook contacts to the 3CX Desktop App? The difficult part is: there is no OWA Access to the exchange server and...
    • sifre
    • Thread
    • 3cx desktop app contacts exchange outlook
    • Replies: 2
    • Forum: Other
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