Sweet Sixteen… 3CX v16 ALPHA

[invision2]

Looking forward to test the new features!

Unfortunate I understand that Exact online integration is not possible anymore from what I hear from the support department. (We have a couple of customers using this crm)
Can you tell if this will be available again in V16?

 

[nb]

Looking forward to test the new features!

Unfortunate I understand that Exact online integration is not possible anymore from what I hear from the support department. (We have a couple of customers using this crm)
Can you tell if this will be available again in V16?

Hi invision
Yes we had to drop it. Unfortunately Exact decided to design and implement their own authentication mechanism as opposed to using Standard Authentication techniques like Basic or one of the many OAuth2 flavors used by the rest of the world

We did consider to try to adapt the code (as it is not the only one that took the path to custom authentication methods) but it was just too custom lets put it this way.

 

[N_G]

@3CXDude - there are going to be some licensing changes - as some Standard editions will be free going forward. Current users will be catered for and be upgraded to PRO...... More info to follow in a few weeks.

 

[poynter.net]

PRO and Enterprise only - as it was before with exchange integration.

OK, but it will still sync address book within standard?

 

[N_G]

Awesome work guys! Do you have any changes to Salesforce Server Side integration coming to extend some of the softphone functionality to web client?

Yes this is on our radar and we will be making better integration in the coming months

 

[poynter.net]

Will full support for SRTP and SIP-TLS make it into the initial v16 release?

 

[timmbo]

Hi, yes good work. But maybe i found a Bug.
Normally we use here in Austria German Prompt and its set so, but if i dial a Extension which doesn´t exsist, a English Speech will come.

Bye
Timm

 

[plochu]

@plochu - voice apps. Do you mean iOS and Android apps? you can use same ones as for v15.5

@Nick Galea I mean Call Flow Desiger Apps. @nb already replied in this topic.

 

[3CXDude]

@3CXDude - there are going to be some licensing changes - as some Standard editions will be free going forward. Current users will be catered for and be upgraded to PRO...... More info to follow in a few weeks.

Thanks Nick

 

[paurus]

webrtc returned? https://www.3cx.com/community/threads/bring-back-webrtc-click-to-call-in-v15.45275/

 

[Marari]

Thanks Marari
This update contains the following features / Improvements:

1. Works with all versions / editions of Office 365
2. Uses new Graph API from Microsoft
3. Imports and syncs Extensions Office365 -> 3CX
4. Contact lookup & matching
5. Calendar and appointment status integration

Does this mean that we will no longer need to use an impersonation user to import personal address books?

 

[TBWD]

With to new licensing model, and the removal of features from Standard Edition, will there be any concessions made for those that have a Standard Perpetual License? And or a price reduction for the uplift to Professional Perpetual License?

 

[AramS_3CX]

Hi, yes good work. But maybe i found a Bug.
Normally we use here in Austria German Prompt and its set so, but if i dial a Extension which doesn´t exsist, a English Speech will come.

Bye
Timm

Hi Timm.
Thanks for your post.
The reported behavior is not a bug. The language of the error messages needs to be selected in the extension's level.
To hear the error messages in German you need to set the German as an extension language (edit the extension and set German as a Voicemail Language).

 

[safemode]

Thanks Marari
This update contains the following features / Improvements:

1. Works with all versions / editions of Office 365
2. Uses new Graph API from Microsoft
3. Imports and syncs Extensions Office365 -> 3CX
4. Contact lookup & matching
5. Calendar and appointment status integration

Is there any possibility of syncing the Office 365 password with the 3CX webclient password, that would be an ultimate solution and really simplify things for the end user

 

[pardhu]

Wow.. Looks so nice with integration 365.
Still we are missing SMS / texting option. we are looking this option from long back..

 

[Duff Man]

some nice features in there, can't wait to try them.
Looking forward to the 365 integration and the ability to dial into a webmeeting from a phone, that is great.

 

[N_G]

With to new licensing model, and the removal of features from Standard Edition, will there be any concessions made for those that have a Standard Perpetual License? And or a price reduction for the uplift to Professional Perpetual License?

Yes existing users will get upgraded...

 

[curtcar21]

Great news butt please keep windows client as is. Looks much more professional than webclient.

 

[craigreilly]

Glad to see lots of new features.

In the Webclient - can I get a call to/from Shared Park SP?

 

[safemode]

Glad to see lots of new features.

In the Webclient - can I get a call to/from Shared Park SP?

Presumably if they are adding BLF to the webclient the shared parking will come with that as well as custom speed dials