T40G STUN Network Checking Loop

[greatchoice]

Setup T40G with latest firmware

Upon reboot the phone asks for username then says "Network Checking" then asks for username again.

Stuck in this cycle

 

[cobaltit]

So you never enter a username? Did it say it was provisioned successfully in the management console? Have you tried a factory reset?

 

[greatchoice]

On the screen it asks for username but after hitting OK it says networking checking and back to the screen.

I resolved it by doing an auto provision in the web GUI but that is not always possible to do.

 

[JohnS_3CX]

Hi @greatchoice

This can happen when the wrong credentials were being entered.

The username is the extension number where this phone was assigned to, and the password is the voicemail PIN. If they are not entered correctly the phone will ask again.