Target Not Register for Outgoing Calls

[lylewj]

I have a test environment to setup and experiment with the 3CX system. The server is a Windows XP (Virtual) and the Gateway is a Linksys SPA-3102. The clients (phones) I am test are just the Softphone. I am able to dialin, auto attendant and most other features but I cannot make outgoing calls. The server log produces the following:


12:25:42.081 [CM503008]: Call(30): Call is terminated
12:25:41.821 [CM503007]: Call(30): Device joined: sip:[email protected]:5062
12:25:41.791 [CM503007]: Call(30): Device joined: sip:[email protected]:55997;rinstance=c8a140c55615695d
12:25:41.771 [CM505002]: Gateway:[LINK] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.1.10(GW)] Transport: [sip:192.168.99.160:5060]
12:25:41.771 [CM503002]: Call(30): Alerting sip:[email protected]:5062
12:25:41.710 [CM503016]: Call(30): Target is not registered: PSTNline:12155757000 dialed on (AnyLine@LINK)
12:25:41.710 [CM303003]: There are no available outbound lines on gateway LINK at this time.
12:25:41.710 [CM503016]: Call(30): Target is not registered: PSTNline:12155757000 dialed on (AnyLine@LINK)
12:25:41.710 [CM303003]: There are no available outbound lines on gateway LINK at this time.
12:25:41.700 [CM503024]: Call(30): Calling PSTNline:12155757000@(Ln.10000@LINK)@[Dev:sip:[email protected]:5062]
12:25:41.690 [CM503004]: Call(30): Route 1: PSTNline:12155757000@(Ln.10000@LINK)@[Dev:sip:[email protected]:5062]
12:25:41.690 [CM503010]: Making route(s) to <sip:[email protected]:5060>
12:25:41.680 [CM505001]: Ext.101: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 3.1.6288.0] Transport: [sip:192.168.99.160:5060]


Not sure if this is enough information to go on but any troubleshooting insight would be greatly appreciated.


Thanks,


Wayne

 

[bluetel2]

hello,

it's because your configuration doesn't correspond to configuration of pst line of your contry.

what's your country ?

 

[discovery1]

How did you set the 3102 up?

12:25:41.700 [CM503024]: Call(30): Calling PSTNline:12155757000@(Ln.10000@LINK)@[Dev:sip:[email protected]:5062]
12:25:41.690 [CM503004]: Call(30): Route 1: PSTNline:12155757000@(Ln.10000@LINK)@[Dev:sip:[email protected]:5062

If you followed the 3CX documentation the 3102 should be setup on port 5061 and you seem to have 3CX sending VOIP packets to it on 5062
Check the 3CX status of the 3102 shows as "registered", then check the settings in the 3102 web interface on the "Line 1" tab and match it with what is in 3CX