tariff changes and reports

[oliverm]

If we change the tariffs in 3cx, does that apply to reports on calls from that point onwards or on reports run for any date ranges?

The reason I ask is that I've updated our tariff, but for the life of me, i can't get mobile calls to show in the report as anything other than the default (1p) cost.

I've tried the following dial codes in the billing section

00447
004407
07
7

But when I run the reports the mobile calls (all showing in the reports as being to 07xxxxx) show costs that match with the default 1p call charge and not the new cost I have assigned them.

Any ideas why this is?

Olly

 

[oliverm]

Anyone?

Someone must have changed the tariff rates for the purpose of reporting and had this working.