Hi, I'm looking for some support with our 3CX integration with Teams as we aren't getting inbound calls to work properly.
Issue: External inbound call to a user on Teams/3cx with a Teams number doesn't call through - Call Failed.
No logs on 3cx despite turning on Verbose mode & restarting
Calling internally from 3cx to teams works, teams to 3cx, 3cx DDI to teams, external to 3cx DDI. All but external to the users teams number.
We have the SBC on our local network in a VM and our SIP as breeze (Australia).
I've ran both scripts during the Teams setup process for 3cx but we are still not able to receive inbound calls to agents through Teams or 3cx.
Any help would be really appreciated.
Issue: External inbound call to a user on Teams/3cx with a Teams number doesn't call through - Call Failed.
No logs on 3cx despite turning on Verbose mode & restarting
Calling internally from 3cx to teams works, teams to 3cx, 3cx DDI to teams, external to 3cx DDI. All but external to the users teams number.
We have the SBC on our local network in a VM and our SIP as breeze (Australia).
I've ran both scripts during the Teams setup process for 3cx but we are still not able to receive inbound calls to agents through Teams or 3cx.
Any help would be really appreciated.
