Teams Integration E164 processing

[dniasoff]

Hi,

I have got team integration working really nicely and call quality is really good.

Using self hosted with own domain.

I had to disable E164 processing for Teams outbound calling otherwise call doesn't get through and I get this in the log

29/04/2022 11:05:27 - [Flow] Target endpoint for +447926166441 can not be built!

Is this expected behaviour?

I created an outbound rule for the + prefix which didn't seem to help.

Thanks

Daniel

 

[NickD_3CX]

Hi!

Yes, it is advisable to disable e164 processing when using Teams:
https://www.3cx.com/docs/microsoft-teams-integration-faqs/#h.d7lx5b7v3qvo