teams integration

  1. Teams integration with 3CX Hosted

    I am trying to make the Microsoft Teams integration to 3CX v20 u10 Alpha. We run hosted on the 16SC tier. I am a little concerned because the Teams instructions talk about the need for a certified SBC and both Teams and 3CX instructions talk about a FQDN that falls within my registered domain...
    • mattwarner
    • Thread
    • 3cx hosted pbx 3cx teams teams direct routing teams integration
    • Replies: 2
    • Forum: MS Teams

  2. V20 Teams Direct Routing - Shared Calling Outbound Call Fails - "Mapping for Teams number... not found!"

    Hello everyone, I need help with a Microsoft Teams Shared Calling issue on 3CX v20. We have followed all the documentation we can find, but outbound calls from the shared calling resource account are failing. Background & Goal System: 3CX v20 (Self-hosted) License: 16SC ENT Integration...
    • ebacademy
    • Thread
    • teams calling teams direct routing teams integration
    • Replies: 3
    • Forum: MS Teams
  3. Vitaliy R.

    Call not allowed in this location

    Hello GM, Hope all is well with you. I'm currently experiencing an issue with Teams integration. When I make an outbound call, I get "Call not allowed in this location" message in Teams. However, when I'm on a call with a Teams contact and want to make a conference call with any mobile or...
    • Vitaliy R.
    • Thread
    • 3cx integration with teams teams direct routing teams integration
    • Replies: 0
    • Forum: MS Teams
  4. Anion

    3CX - SSL Certificate: Microsoft-Approved Certification Authority

    According to the instructions and recommendations outlined in the Microsoft Teams integration guide available at this link, and after analyzing the requirements established by Microsoft in this document, the question arises as to which certification authority meets these requirements. The...

  5. Integração 3CX V20 com Microsoft Teams

    Boa tarde, tudo bem. Com relação a Integração do Teams com o 3CX V20 Update 2, tem alguma documentação a respeito? Ainda vai precisar de licenca do Teams? Ou prevalece o que já existe na V18?

  6. MS Teams Integration questions

    Hi All, Was wondering if we could get some assistance/advice. We have deployed 3cx at one of our sites, and they want to look at the Teams integration. We have followed the guide below: https://www.3cx.com/docs/microsoft-teams-v18/ The certificate is in place and when i ping...
    • TSSEngineers
    • Thread
    • teams direct routing teams integration
    • Replies: 17
    • Forum: MS Teams

  7. How to Integrate 3cx Extention List to Teams

    Hello We successfully integrated 3cx+Teams but there are still a few members who are using 3cx for day-to-day calling. The issue is when we get an external call and a user from the team dialer picks up the call he is unable to find the 3cx user and he has to know 3cx (Person Extention) to...
  8. opennube

    Teams integration documentation not updated for v20

    I am trying to integrate v20 with MS Teams, but the documentation seems outdated. For example it says: " Log in to your 3CX Management Console and go to “Settings” > “Microsoft 365 Integration” > “Teams Direct Routing” tab and check “Enable Microsoft Teams Direct Routing”." But those menus...
    • opennube
    • Thread
    • office 365 integration teams teams integration
    • Replies: 2
    • Forum: Office 365

  9. 3CX MS Teams Noob Question

    Hello 3CX Forum Peoples, My question is regarding 3CX integration with MS Teams (which I know little about) . My understanding is that it is "Direct Routing". So essentially, existing staff would continue to use MS Teams as they currently use it (chat, meetings) and if they choose to make a...
    • ipt_dude
    • Thread
    • direct routing teams integration
    • Replies: 6
    • Forum: MS Teams

  10. Call Recording on Teams

    How do I enable call recording on Teams? I can dial out using the Teams client (routed through 3CX), but the "Start Recording" option is greyed out. Is there a setting somewhere to enable this?
    • bigboy101
    • Thread
    • 3cx integration with teams record call teams direct routing teams integration
    • Replies: 1
    • Forum: MS Teams

  11. My Experience Linking Teams Phones to 3cx for a demo and it's subsequent removal

    First note, I did not remove it because it did not work, I removed it as I linked our Demo 3CX to my personal tenancy for testing purposes as my own 3CX is Pro and not ENT edition. Goal: link Teams Meeting Room to 3CX to use a single DID for outbound and transferable calls for inbound. I was...
    • Sparky Bear
    • Thread
    • microsoft 365 microsoft teams secure sip sip/tls teams calling teams direct routing teams integration teams meeting rooms tls/ssl
    • Replies: 0
    • Forum: Phone System / PBX

  12. Teams Rooms with 3CX

    I have a few customers that want to deploy Teams Rooms, however, I am stuck at the dial-in/out part Does this warning mean that the intergration to Teams won't work for just a meeting room? It seams that 3CX just killed off Teams intergration due to MS constantly changing API's Is this not...

  13. Teams integration

    Hello, I want to configure Teams integration in 3CX for the first time. Microsoft 365 Integration is okay. I have an error with the certificate for *.tjc-group.com. This domain is valid on Office portal. Is there anyone who has done the Teams integration and has additional information to...
    • pleduc
    • Thread
    • 3cx integration with teams teams direct routing teams integration
    • Replies: 1
    • Forum: MS Teams

  14. 3CX - Teams: Cross Platform Presence

    Hello! I have two questions/feature requests: 1) Are there any updates on the cross-platform-presence feature between 3CX and Microsoft Teams and vice versa? 2) We activated the "Teams direct routing" feature in 3CX. Now all calls are also forwarded to Microsoft Teams. Is it possible to block...
    • al-austria
    • Thread
    • 3cx teams m365 microsoft 365 microsoft teams ms teams teams direct routing teams integration
    • Replies: 7
    • Forum: Office 365

  15. 3CX Direct Routing Outbound Calls Fails

    Hello Everyone im from Germany, i have configured the Direct Routing in my 3cx according to instructions from 3cx. Icoming Calls to my Number can i see and use in my Teams. If i want to call outbound from teams, this fails after 3-4 seconds. In the 3cx reports is the failure: 04.08.2022...
    • Buny38
    • Thread
    • 3cx teams teams direct routing teams integration
    • Replies: 8
    • Forum: Office 365

  16. Teams Integration E164 processing

    Hi, I have got team integration working really nicely and call quality is really good. Using self hosted with own domain. I had to disable E164 processing for Teams outbound calling otherwise call doesn't get through and I get this in the log 29/04/2022 11:05:27 - [Flow] Target endpoint for...
    • dniasoff
    • Thread
    • 3cx integration with teams teams direct routing teams integration
    • Replies: 1
    • Forum: MS Teams
  17. Patrick_Frigon

    Solved Teams Direct Routing Fail to dialout or dial in

    Hi, We try to install teams Direct Routing from Hosted 3CX 18.0 Update 2 (Build 314)Version. - My sync Microsoft 365 was done - My certificate was succesful loaded - the synced With Ms 365+Teams was done from my user - My Ms Licences is M365 Buisness Voice without calling plan - i see the...
    • Patrick_Frigon
    • Thread
    • 3cx integration with teams teams direct routing teams integration
    • Replies: 33
    • Forum: MS Teams

  18. Unable to dail calls from Teams client

    Hello! I am trying to integrate 3CX with Teams. User was synchronized with Office 365 and Teams, but trying to call from Teams app we got an error: "With your calling license, you can only call people within your organization. Talk to your IT admin". Can it be not Teams license problem? User has...

  19. Solved Enable Microsoft Teams Direct Routing: Private key and certificate do not match. Upload the correct certificate and key

    Hello, I'm working to test Microsoft Teams Direct Routing. My cert is from Sectigo (appear in ms list). The cert comes with .crt extension but it's in PEM format (I can read the content in text) 3CX do not accept it and return this error: Private key and certificate do not match. Upload the...

  20. HTTPS Port forwarding is not configured when setting up O365 integration

    Hi everyone, I am new to this setup, we got our MS exchange installed on primes and 3CX on primes. We also got our Azure AD and Microsoft 365 admin online. We got our SSL certificate from Go Dadday that are verifying for all our domain. I have followed the documents to setup the integration...
    • Kim heng
    • Thread
    • own fqdn ssl certificate teams integration
    • Replies: 10
    • Forum: Office 365
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