Tech Support Portal

[Drain Bamaged]

Just entered a Tech Support Ticket. It's asking me to define what version I am using and there are no v20 selections.

Is this holding up my ticket from being processed? I suspect entering the wrong values will result in the ticket being misrouted.

Advice would be appreciated.

 

[Charles_3CX]

If you are asked for the version, choose Windows or Linux, depending on the OS where 3cx is installed; once the ticket is opened, the correct version will auto-populate in another section.

 

[Drain Bamaged]

Thank you for the fast response @Charles_3CX
Done.