This site cant be reached

[chs]

I am trying to log into 3cx management console however Im getting an error that site can't be reached "###.3cx.agency refused to connect.". In addition i keep gettting registration failed on my 3cx phone

 

[leejor]

Have you tried from more than one site? Blacklisted IP, perhaps? FQDN translating to the correct IP?

 

[chs]

No. i dont know how to do that

 

[leejor]

I would first of all attempt to log in from a different IP. If, for some reason, the password/user was incorrect, your current IP may be blocked. I would also confirm the the FQDN is "translating" to the correct public IP.There are a number of sites that will do that for you, if you do a search. You could also use tracert in a command prompt window, if using Windows, the first line returned will show the public IP.