Tool Tip **NEXT UPDATE Xtend Timer

[KerryG]

The time out on the tool tips has got to be fixed. On some of the longer ones like explanations of the some of fields when setting up multicast paging you don't have time to even read half of it before it disappears. Preferably it wouldn't go away until I moved the mouse again. It is really driving me nuts, I had to do a screen capture just to be able to read some of them.

 

[dab]

Re: Toll Tip Total Frustration

If there will be a change in tool tips it would be also verry nice if they where multiline, since not everyone is administering their 3CX with a 26" or larger monitor ...

 

[reighnman]

Re: Tool Tip Total Frustration

Totally agree, I end up having to inch the mouse around to fully read the tooltips

 

[smb1]

Re: Tool Tip Total Frustration

This has been a frustration of mine for a looonnnngggg time.
+1

 

[FBW]

Re: Tool Tip Total Frustration

I agree it would be nice to be able to read these tips in a more comfortable manner.

 

[matictec]

Re: Tool Tip Total Frustration

+1

 

[nb]

Re: Tool Tip Total Frustration

And now we have it. latest update.

 

[dab]

Re: Tool Tip **IMPLEMENTED

coo when will this update downloadable?

 

[nb]

Re: Tool Tip **IMPLEMENTED

Sorry DAB - I meant next update. Excuse me.

 

[dab]

thanks for clarification

 

[nb]

Available for download.

 

[KerryG]

Not fixed when using Firefox

 

[nb]

Can you try using a different machine using firefox? This is definitely fixed with firefox also - you might have a problem on your machine or browser settings. There is no reason for this simple thing to work on all browsers except your firefox. Delete your browser cache and try again. We tested this on all latest browsers IE, Chrome, Firefox.

 

[dab]

Thanks for me it's working in IE8, FF4 and Windows Managment Console.

 

[nb]

Thanks for the confirmation on this.

 

[complex1]

Hi,

The update doesn’t work for me either
I have tried Firefox and IE, but the problem stays
When I move the mouse on the question mark the time out is still much too short to read the explanations.
I access the Phone System via the Windows Management Console and RDP, but there is no difference.
Nicky, maybe a “culture problem” ?

 

[nb]

No I do not think this is a culture problem. i think it is a cache problem. Clear SL cache and browser cache, Let me know with your findings after this. (Thanks for yest btw)

 

[complex1]

Hi Nicky,

Before we misunderstand each other, I refer to the tool tips in the 3CX Phone System.

I have cleared all cashes in FF4 and IE8 manually and by using CCleaner.
Sorry, but the problem still exists.
After, say 5 sec. max, the tool tips are gone.
To read the tip again, I have to go with my mouse to another question mark, and then go back to the previous one otherwise it won’t pop-up.

 

[nb]

Do not use CCleaner. Clear cache in the normal standard way using the clearing of cache from within the browser and clear the Silverlight cache as described. Right click silverlight, Application storage, delete all. Confirm that application storage is enabled.

 

[complex1]

This is where I am afraid of.
You and the poster of this thread refer to MyPhone and I refer to the 3CX PBX.

I don’t have timeout problems with the tool tips in MyPhone, but I have timeout problems with the tool tips in the PBX.

Sorry for the noise.