Transferring a call from one extension to another ext. and back to the original ext. voicemail?

[andrew.vs-av]

Is this scenario possible to create using 3CX?

A caller comes in to extension X. Extension X transfers the caller to extension Z, but extension Z does not pick up. The call goes back to extension X's voicemail.

 

[Alphabetic]

You should perform an attended transfer first.

Otherwise, if it's a receptionist you could configure extension B's rule to forward to receptionist if no answer. Or, increase the ring time higher and have a BLF on receptionist so, if it rings for a long time they can press the blf and pick the call back up.