My setup might be a bit unusual. My listed mobile number transfers all incoming calls to my 3CX direct line, which I in turn answer almost exclusively in the 3CX app on my iPhone. This is a workaround so that all my calls will be recorded.
This works fine, except for a couple of minor quibbles.
1. There is no notification of incoming calls while I'm on another call.
2. In my Recents list, incoming calls via my mobile will be listed as Transfer (999) 555-1234 which is correct, but not as helpful as it could be, as number is not looked up in the local contacts and the name displayed. If I click on the call entry, 3CX will call the number, look it up and display the name while calling. (Possibly the Transfer prefix is getting in the way of the lookup.)
Anyone else had this problem and found a workaround?
This works fine, except for a couple of minor quibbles.
1. There is no notification of incoming calls while I'm on another call.
2. In my Recents list, incoming calls via my mobile will be listed as Transfer (999) 555-1234 which is correct, but not as helpful as it could be, as number is not looked up in the local contacts and the name displayed. If I click on the call entry, 3CX will call the number, look it up and display the name while calling. (Possibly the Transfer prefix is getting in the way of the lookup.)
Anyone else had this problem and found a workaround?
