Unable to Access 3CX Management Console

[azuber]

Hey hey,

I have installed 3CX on my Raspberry Pi and hosting my SIP DNS with 3CX. Whenever I try to access the management console via domain or IP address (via HTTP or HTTPS) I'm getting a timeout error in my browser. I've done 3 cleanups with sudo /usr/sbin/3CXWizard --cleanup as well as restarting the service with systemctl start 3CXPhoneSystemMC01. I've also made sure everything is up to date with sudo apt-get update and sudo apt-get upgrade. When running service 3CX* status I found the following errors:


Jun 10 17:38:53 raspberrypi systemd[1]: Starting 3CX PhoneSystem 01 Hotel Module...
Jun 10 17:38:54 raspberrypi systemd[1]: 3CXHotelModule01.service: Failed with result 'protocol'.
Jun 10 17:38:54 raspberrypi systemd[1]: Failed to start 3CX PhoneSystem 01 Hotel Module.



Any ideas what I might be doing wrong?

Thanks in advance!

 

[VasilisV_3CX]

Hi @azuber,

I'd suggest starting again, following the guide: https://www.3cx.com/docs/installing-pbx-raspberry-pi/

When trying to access the the installer: http://<device_ip>:5015 remember to connect to using a machine local to the PBX, using the IP address rather than the FQDN to avoid loopback traffic.