Unable to Install

[PLMGi]

I had version 3CX V3 and recently I dowloaded the latest version V5. Inorder to install the laterest version, we need to uninstall the previous version. I did that but the latest version says there is an error code 2738 and stop the installation of the latest version. What is the problem here and how do I install the latest version on my computer?

 

[landfiets]

What Windows version are you using? That might cause the problem.

 

[bluefox8080]

I had version 3CX V3 and recently I dowloaded the latest version V5. Inorder to install the laterest version, we need to uninstall the previous version. I did that but the latest version says there is an error code 2738 and stop the installation of the latest version. What is the problem here and how do I install the latest version on my computer?

When using Windows Vista (any version): Right-click the 3cx installation file and select "Run as Administrator"

That will fix it

 

[sabalsam]

Can you give us a a more complete understanding of your environment?

More specifically can you tell us the operating system that you are using as well as the amount of memory and the processor speed?

Information is always useful when troubleshooting a problem.

Seth Balsam
Fort Lauderdale

 

[PLMGi]

OS: Window Vista Home Premium
Processor: Intel Core 2 CPU 6300@ 1.86Ghz 1.87 GHz
Ram: 1015 MB
System Type: 32-bit operating system

I right click and run as administrator - return with the same remark

 

[dharvey]

I get the same errror here. Vista Home Premium. Tried running as Admin with no luck.

 

[landfiets]

I think you should upgrade to a different vista. At least I heard it only works with XP pro and Vista Ultimate or Business.
Maybe I am wrong but that could be causing your problems. Please try XP pro or Windows 2003 server. you can always run that on a Virtual Machine on your normal Vista configuration

 

[dharvey]

It works on XP Home - I just installed in on this old laptop since it would not install on this new Vista Home Premium machine.

 

[landfiets]

Okay great, so that is atleast working. Hopefully with newer Vista updates it will also be possible there.