I have two 3cx installations in 2 locations using different isp providers (Spectrum, Fairpoint, Comcast). In the last 2-3 weeks(i have not checked lately) the license activation server is no longer available to my installations. I did update both installations to 15.5.13103.5 and at the time the licenses were fine. I have one renewal complete and another pending update but I cannot connect to the server : activation.3cx.com.
I started checking the dns settings on the servers (per the knowledge base) changing them from the internal address to 8.8.8.8. That didn't work so i tested the route from my dns servers, nothing there and finally directly out through my provider with no firewalls. The address for activation.3cx.com 151.80.125.88 failing after france in all cases on all systems.
Any thoughts??
Tracing route to 151.80.125.88 over a maximum of 30 hops
1 1 ms 1 ms 1 ms burl-mse-71-255-135-65.static.ngn.east.myfairpoint.net [71.255.135.65]
2 10 ms 10 ms 10 ms burl-mse-71-255-143-185.static.ngn.east.myfairpoint.net [71.255.143.185]
3 9 ms 9 ms 10 ms burl-lnk-70-109-168-183.ngn.east.myfairpoint.net [70.109.168.183]
4 9 ms 9 ms 8 ms burl-lnk-70-109-168-136.ngn.east.myfairpoint.net [70.109.168.136]
5 14 ms 14 ms 14 ms xe-2-0-0.mpr3.bos2.us.above.net [208.184.223.237]
6 20 ms 47 ms * ae8.cs1.lga5.us.zip.zayo.com [64.125.30.138]
7 20 ms 20 ms 21 ms ae13.er3.lga5.us.zip.zayo.com [64.125.27.45]
8 * * * Request timed out.
9 86 ms 86 ms 86 ms be100-1295.ldn-1-a9.uk.eu [192.99.146.126]
10 185 ms 93 ms 93 ms be100-1041.rbx-g1-nc5.fr.eu [94.23.122.144]
11 * * * Request timed out.
12 91 ms 92 ms 91 ms po5.rbx-s7-6k.fr.eu [188.165.9.78]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
I started checking the dns settings on the servers (per the knowledge base) changing them from the internal address to 8.8.8.8. That didn't work so i tested the route from my dns servers, nothing there and finally directly out through my provider with no firewalls. The address for activation.3cx.com 151.80.125.88 failing after france in all cases on all systems.
Any thoughts??
Tracing route to 151.80.125.88 over a maximum of 30 hops
1 1 ms 1 ms 1 ms burl-mse-71-255-135-65.static.ngn.east.myfairpoint.net [71.255.135.65]
2 10 ms 10 ms 10 ms burl-mse-71-255-143-185.static.ngn.east.myfairpoint.net [71.255.143.185]
3 9 ms 9 ms 10 ms burl-lnk-70-109-168-183.ngn.east.myfairpoint.net [70.109.168.183]
4 9 ms 9 ms 8 ms burl-lnk-70-109-168-136.ngn.east.myfairpoint.net [70.109.168.136]
5 14 ms 14 ms 14 ms xe-2-0-0.mpr3.bos2.us.above.net [208.184.223.237]
6 20 ms 47 ms * ae8.cs1.lga5.us.zip.zayo.com [64.125.30.138]
7 20 ms 20 ms 21 ms ae13.er3.lga5.us.zip.zayo.com [64.125.27.45]
8 * * * Request timed out.
9 86 ms 86 ms 86 ms be100-1295.ldn-1-a9.uk.eu [192.99.146.126]
10 185 ms 93 ms 93 ms be100-1041.rbx-g1-nc5.fr.eu [94.23.122.144]
11 * * * Request timed out.
12 91 ms 92 ms 91 ms po5.rbx-s7-6k.fr.eu [188.165.9.78]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
