Hi Guys,
As the title would suggest, I'm having issues with a Polycom Soundstation IP7000 receiving incoming calls, be it on our internal network, or external. Outgoing calls work flawlessly. When calling in from another extension in the office (Cisco 7940) I get 'Re-Order' and an engaged tone.
Interestingly, if an outgoing call on the Polycom is taking place and you then try to ring it then you will hear a normal ringing tone.
Below is an extract from the Activity Log, with a Cisco 7940 (ext 102) trying to call the Polycom (ext 114).
Can anyone shed any light on this?
Cheers Muchly
As the title would suggest, I'm having issues with a Polycom Soundstation IP7000 receiving incoming calls, be it on our internal network, or external. Outgoing calls work flawlessly. When calling in from another extension in the office (Cisco 7940) I get 'Re-Order' and an engaged tone.
Interestingly, if an outgoing call on the Polycom is taking place and you then try to ring it then you will hear a normal ringing tone.
Below is an extract from the Activity Log, with a Cisco 7940 (ext 102) trying to call the Polycom (ext 114).
Code:
09:51:49.628 [CM503016]: Call(4627): Attempt to reach <sip:[email protected]> failed. Reason: Not Found
09:51:49.628 [todo] Call(4627): Can not call sip:[email protected]:5060: there's no free SLA appearance
09:51:49.627 Failed to acquire SLA slot for DN 114; TODO: Do proper message
09:51:49.584 [CM503004]: Call(4627): Route 1: Ext:Ext.114@[Dev:sip:[email protected]:5060]
09:51:49.583 [CM503010]: Making route(s) to <sip:[email protected]>
09:51:49.582 [CM505001]: Ext.102: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]Can anyone shed any light on this?
Cheers Muchly
