Unidentified incoming call. Review INVITE and adjust source

[ldeeder]

Phone system sends and receives calls to main number, but everytime I make an inbound call to a DID I get the following:

Unidentified incoming call. Review INVITE and adjust source identification

TIA. Larry

 

[SY]

Hi Larry,
If you will try to search on the 3cx.com/forums, wiki.3cx.com, 3cx.com/blog for the
"Unidentified incoming call"
You will find a lot of information.

for example, http://www.3cx.com/blog/docs/source-identification-issues/

Thanks

 

[gdewey]

Re: Unidentified incoming call. Review INVITE and adjust sou

the instructions on that article refer to voip providers, but I am getting the error for voip gateways. I created a generic type and dont see where to adjust that to match

here is my log



16-Jul-2014 20:33:37.574 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 46.19.209.14:5060 tid=UzQ7taSP Call-ID=16-56DBBD5D-53C747E400007D2F-9B3F1700:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 46.19.209.14;branch=z9hG4bKUzQ7taSP;rport=5060
Max-Forwards: 70
Contact: <sip:46.19.209.14:5060>
To: <sip:[email protected]:5060>
From: "528183967047"<sip:[email protected]>;tag=618D831A-53C747E400007D17-9B3F1700
Call-ID: 16-56DBBD5D-53C747E400007D2F-9B3F1700
CSeq: 10 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, UPDATE
Content-Type: application/sdp
User-Agent: YETI SBC node
Content-Length: 286
Diversion: <sip:[email protected]>;reason=unconditional