Updating to 16.0.7.1078 fails

[Larson357]

I tried updating a client's on prem system from 16.0.6.655 to 16.0.7.1078 via the admin gui. The fail shows the following log:


Hit:1 http://security.debian.org/debian-security jessie/updates InRelease
Hit:2 http://downloads-global.3cx.com/downloads/debian buster-testing InRelease
Hit:3 http://downloads.3cx.com/downloads/debian stretch InRelease
Ign:4 http://repos.systemmonitor.us/rmmagent/Debian_8.0 ./ InRelease
Ign:7 http://ftp.us.debian.org/debian jessie InRelease
Hit:8 http://ftp.us.debian.org/debian jessie-updates InRelease
Hit:9 http://ftp.us.debian.org/debian jessie Release
Get:5 http://repos.systemmonitor.us/rmmagent/Debian_8.0 ./ Release [984 B]
Get:10 http://repos.systemmonitor.us/rmmagent/Debian_8.0 ./ Release.gpg [481 B]
Hit:6 http://cdn-fastly.deb.debian.org/debian stable InRelease
Err:10 http://repos.systemmonitor.us/rmmagent/Debian_8.0 ./ Release.gpg
The following signatures were invalid: EXPKEYSIG 1795495839CBE828 rmmagent OBS Project <rmmagent@private>
Fetched 1,465 B in 1s (790 B/s)
Reading package lists...
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://repos.systemmonitor.us/rmmagent/Debian_8.0 ./ Release: The following signatures were invalid: EXPKEYSIG 1795495839CBE828 rmmagent OBS Project <rmmagent@private>
W: Failed to fetch http://repos.systemmonitor.us/rmmagent/Debian_8.0/./Release.gpg The following signatures were invalid: EXPKEYSIG 1795495839CBE828 rmmagent OBS Project <rmmagent@private>
W: Some index files failed to download. They have been ignored, or old ones used instead.
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
Rollback to 16.0.6.655...
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.

All of the other updates like SIP trunks and Templates work fine.

Anyone have a fix for this?

 

[StefanW]

Can you explain what this additional install software repo is?

http://repos.systemmonitor.us/rmmagent/Debian_8.0

The issue is caused by this and is not a 3CX default installed package. It must be uninstalled.
Use the default 3CX ISO and do not mod it!

 

[JohnS_3CX]

You also appear to be running on a very old version of Debian.

Consider how critical your 3CX system is for you, and redeploy it in a supported manner.

If this is self-hosted, you can do the following which will take care of the problem you are facing:

1. Ensure you are running version this version as a minimum (or higher): 3CX V15.5.20000.6

2. take a full 3CX Backup off of the machine for safekeeping

3. Wipe the machine or VM and start from scratch

4. Install the new OS as per our instructions here https://www.3cx.com/docs/manual/installing-debian-linux-pbx/

5. During the configuration wizard, choose the option to restore your backup