Upgrade to 15.5 SP2 failure

[AKn]

Hi all,

Getting:
ERROR: ExecuteScript returns FAIL: Npgsql.PostgresException (0x80004005): 23505: duplicate key value violates unique constraint "parameter_name_key"

During the database script it appears....Any suggestions or ideas?

TIA

 

[Saqqara]

What version are you upgrading from ?

 

[AKn]

15.5.3849.1 --> 15.5.6354.2

 

[YiannisH_3CX]

Hello @AKn

This error usually appears when you downgraded the PBX using a backup from a higher version and then tried to upgrade again. Did that happen in any of the previous service packs?

 

[AKn]

I had to change my license, it is exactly that situation!

 

[YiannisH_3CX]

I am afraid that you will need to open a ticket with our support department so they can see what parameter is giving this error and help you correct it. For now you can re-install your backup to 15.5.3849.1 so that you have a working PBX.