upgraded and changed ip, grand stream not working

[ZenMasta]

I have a grandstream GXW 4104.

I just migrated to new hardware and from version 9 to 10. I logged into the grandstream and changed sip server to the new IP and it is still not registering.

 

[leejor]

Does anything show up in the 3CX server logs? If not, then it's either still not pointed to the correct IP or something on your newtwork is set up to block it.

 

[ZenMasta]

I don't know why it can't determine local IP or why everything else isn't working.

08:04:58.871 [CM501008]: *** Stopped Calls Controller thread ***
08:04:58.715 [EC000001]: Connection with configuration server is lost
08:04:58.699 Currently active calls [none]
08:04:57.763 [CM100001]: *!* Failed to initialize Call Manager *!*
08:04:57.763 [CM100001]: *!* Failed to initialize SIP Stack *!*
08:04:56.687 Failed to obtain short path name for [C:\ProgramData\3CX\Bin\Cert]
08:04:56.687 [CM101001]: Can not determine any local IP Address!
08:04:56.687 [CM501002]: Version: 10.0.19079.0
08:04:56.687 [CM501007]: *** Started Calls Controller thread ***
08:04:56.687 [CM501001]: Start 3CX PhoneSystem Call Manager
08:04:56.531 [EC200001]: Configuration server is connected: application:BACSERVER:5485/DBProvider local:127.0.0.1:49169 remote:127.0.0.1:5485
08:04:56.531 [CM501010]: License Info: Load Failed

 

[ZenMasta]

So, I went to the Service Status. Many of them were not so I selected phone system and chose start. Everything now says start. My extensions and phones/3cx assistant register.

I can make an outbound call on the grandstream gateway. but I cannot hear anything and neither can the caller (tested calling my cell phone and other land line).
But if I dial other internal extension the audio is fine both ways.

Why does it fail after a graceful system restart vs it failing and then working when I manually start the services?

[edit]
I uninstalled and reinstalled. Everything is back to normal.