Solved Upgraded to 18.0.237; Google integration not showing

[sheppardzw]

Hello-

We upgraded from version 16.x to 18.0.237 this weekend but the Google integration option under Integrations in the Settings tab is not showing up. We have a 96 SC Pro license. We upgraded to V18 to take advantage, primarily, of the Google SSO option.

As of right now, the Google SSO button is not showing on the web client or admin interface. Any ideas why this isn't showing?

 

[VasilisV_3CX]

Hi @sheppardzw,

The integration buttons only show for the Administrator account of the PBX, are you logged in as the Administrator?

In the screenshot below, on the left I have the Administrator account logged in, on the right, an extension with full Management Console rights:

 

[sheppardzw]

Wow, I'm an idiot. Thanks so much!

 

[VasilisV_3CX]

No problem @sheppardzw! Have a great week!