Upgrading 3CX to latest build

[Alphabetic]

Good Morning,

I have a lot of customers that are a few builds behind the current (but all v16)

one in question at the moment is 16.0.5.622

Do I have to do the updates via the MGMT console or can I just download the installer and run it on the server?

Majority of hosts in question are server 2016 or win 10.

thanks.

 

[VasilisV_3CX]

Hi @kieferschild,

I'd suggest updating via the management console, it's a faster method that will be easier to manage.

 

[Alphabetic]

Hi @kieferschild,

I'd suggest updating via the management console, it's a faster method that will be easier to manage.

Hi Vasilis,

I have nearly 10 customers which are not on the latest build and i've made a start on upgrading them but clicking update, waiting, update, waiting, update is taking too much of my time.

Can I not just download the installer and run it to get it to the latest? (For Windows installs only)

 

[VasilisV_3CX]

Hi @kieferschild,

It's not possible, as downloading the installer won't prompt you to uninstall and install the latest version. It will only prompt you to install.

 

[Alphabetic]

hi @VasilisV_3CX

I'm just doing my due diligence on a server runnning 15.5.15502.6 and i'm trying to check the license but it tells me It cannot reach the servers. Before I start looking at the network, should It still be possible for this 3CX to talk to those servers?

 

[Evolute IT]

hi @VasilisV_3CX

I'm just doing my due diligence on a server runnning 15.5.15502.6 and i'm trying to check the license but it tells me It cannot reach the servers. Before I start looking at the network, should It still be possible for this 3CX to talk to those servers?

Probably not.

 

[cobaltit]

hi @VasilisV_3CX

I'm just doing my due diligence on a server runnning 15.5.15502.6 and i'm trying to check the license but it tells me It cannot reach the servers. Before I start looking at the network, should It still be possible for this 3CX to talk to those servers?

The contact email for the license holder should have received an email around July/August last year with instructions on updated to 15.5.6a to continue to be able to talk to the license server. Do note that even though you can do that, v15 is no longer supported.

Spoiler: v15.5.6a Update

• You can apply the v15.5.6a update using the following methods:
  • Windows: https://downloads-global.3cx.com/downloads/misc/ActivationPatch2020/3cxWindowsUpdater.exe
  • Linux SSH Command: bash <(wget -qO- https://downloads-global.3cx.com/downloads/misc/ActivationPatch2020/v155.sh)

 

[Alphabetic]

Thanks.

I joined this company start of April and my goal is to sort their 3CX installations and this is the oldest PBX they got.