User not found in iOS App

[p.heesterbeek]

Hello,

I would like to know if anybody else has the same problem as we do.

If i look up a user (Guus in this case) under status in the 3CX iOS App he won't be found, if i do the same under the 3CX Android App i will find my user.

Both the apps are updated to the last version, for iOS that is 16.0.2 and for Android that is 16.2.0.

Android is version 9 and iOS is version 13.2.3.

I've attached screenshots of the issue.

 

[craigreilly]

Tap the white box. that is where Guus is.
This is an iOS issue - i've seen in other iOS Apps and vendor had to update the list build.

 

[p.heesterbeek]

So this is a bug in iOS and not the 3CX app you're saying?

 

[craigreilly]

it is the app - but the user is there... and you can tell your users to tap the grey box and its likely the entry they need - until 3cx fixes it.
if you do your search and pull "down" like you are reloading a list, you can see your entry there.

 

[craigreilly]

... and if you look at your screenshot up close - you can see the text for Guus is there- slightly different color.

 

[Vali_3CX]

So this is a bug in iOS and not the 3CX app you're saying?

Hi
Craig has already answered
https://www.3cx.com/community/threads/layout-problem.69451/

 

[craigreilly]

@Vali_3CX any estimations for new release? This was 50 days ago.