Hi,
We have a user who whenever they make the outbound calls, it creates two calls. They called our MSP and I was on the call with them, while they were also talking to another technician. We would both hear client, however could not hear each other (due to it being two different calls). Calls coming from same number/extension.
Below screen is what shows up on the Yealink screen if this assists. Has anyone had a similar issue?
We have a user who whenever they make the outbound calls, it creates two calls. They called our MSP and I was on the call with them, while they were also talking to another technician. We would both hear client, however could not hear each other (due to it being two different calls). Calls coming from same number/extension.
Below screen is what shows up on the Yealink screen if this assists. Has anyone had a similar issue?
