v10 spk6 - sip trunk not connecting

[jr3151006]

Hi,

can anyone help to 'translate' this msg?? What is means??

15:13:44.140  [CM504005]: Registration failed for: 10001@GVTFaleVono; Cause: 400 Bad Request; warning: Noisy feedback tells:  pid=15180 req_src_ip=10.141.1.112 req_src_port=5060 in_uri=sip:vono.net.br:5060 out_uri=sip:vono.net.br:5060 via_cnt==2; from IP:201.86.87.36:1571

tks,

Renato P

 

[Aboxtech]

This typically shows up when you have an older firewall that is doing "fixups" to the SIP protocol. Try turning it off and the problem should go away.

 

[SY]

Cause: 400 Bad Request;

21.4.1 400 Bad Request

The request could not be understood due to malformed syntax. The
Reason-Phrase SHOULD identify the syntax problem in more detail, for
example, "Missing Call-ID header field".

Time to ask Voip provider for feed back and then check equipment which is serving connection between PBX and provider.

 

[jr3151006]

According to this post we should to adjust the 'caller id' info. Can anyone help us?

https://supportforums.cisco.com/thread/274430

 

[jr3151006]

I followed this article below to adjust our VoIP provider info. Let´s check what will happen.

http://www.888voip.com/how-to-set-3cx-caller-id/