V14 + CTI

[Futureweb]

Hey there,

did anything change from V12.5 to V14 regarding CTI?
Used CTI with 3CX Windows + Yealink T48G Phones without any problems - upgraded to V14 yesterday - and now 3CX Windows always tells me "Not connected" ... ?!?
Any help appreciated ...

Andreas Schnederle-Wagner

 

[craigreilly]

Have you tried removing the "Account" from the softphone and resending the provisioning file?
I have "Grand-Stream" phones. CTI works for the most part... except to make a call outbount, it uses the dreaded "Make Call" functionality and the person has to answer the phone before the outbound call is made.
I am on the same LAN as the PBX.

 

[Futureweb]

removing and reprovision did the trick ... even if I can't see a single change within the config before and now ... lol

Thank you! ;-)
Andreas